Privacy policy
How this public website handles information, followed by the existing UP service policy. These notices are distinct from each treating practice’s Notice of Privacy Practices.
Public website and healthcare records
This public website provides product, pricing and legal information. It does not provide a public patient-intake form or accept new practice registrations in this release. Do not enter patient information into the pricing calculator or other public website fields. The existing protected EHR and client portal operate separately under the practice's agreements and permissions.
The proposed site notice identifies Unique Practice as the product. The operating entity, postal address and monitored privacy contact must be confirmed and published before this notice is finalized.
Information processed on the public website
The pricing calculator uses team counts in the browser to display an estimate. This release does not transmit or store those counts, create an account, subscribe a visitor, collect payment, or save the counts in cookies or local storage.
This release does not include advertising pixels, analytics tags, an email waitlist, a contact form or external font/script providers. Website hosting and delivery services may process ordinary request information, such as IP address, requested resources, browser information and security events, under the operator's configured logging and retention practices. Those actual practices must be documented before publishing the final privacy notice.
Links to staff, client and external services
Staff sign-in and client-portal links lead to the protected services, where account/session controls and practice-specific processing apply. Existing activation and password-reset links remain part of the protected account workflow. The public website does not read a stored staff session to identify or admit a visitor.
Official reference links and configured integrations have their own privacy practices. Connecting a service requires the appropriate authorization and agreement; a public website link does not activate a connection or transfer healthcare records.
Privacy rights, contacts and changes
Healthcare-record access, amendments and release requests should go to the treating practice using its published contact process. Practice-specific privacy notices and the applicable BAA govern healthcare information; this public site notice does not replace a Notice of Privacy Practices.
Before commercial launch, add a monitored privacy-request and security-reporting channel, describe applicable jurisdictional rights and request verification, and document actual retention, service providers and any future collection. Update the notice before introducing analytics, marketing collection or account signup. No unverified email address is supplied in this draft.
Existing UP service privacy policy
Existing in-app version 1.0, dated September 10, 2026. The following service policy is preserved for reference.
Overview
Unique Practice is designed for behavioral-health practices and handles account, practice, client, billing, and clinical information according to the role UP is performing and the agreements in place with the practice.
Information Used to Provide UP
UP may process account information, practice configuration, staff permissions, client records, scheduling, documentation, billing, portal activity, audit events, and integration data when needed to provide requested functionality.
Healthcare Information
When UP handles protected health information on behalf of a covered entity or business associate, that handling is governed by the applicable Business Associate Agreement in addition to this Privacy Policy.
Security and Access
UP is designed around practice-level isolation, role-based access, audit history, and configurable security controls. Production deployment must also use appropriate server-side access enforcement, encryption, backups, monitoring, and incident-response safeguards.
Third Parties
Information may be shared with configured third-party processors or integrations only as needed to provide the service requested by the practice and subject to the relevant agreements and permissions.
Questions
Practices should maintain their own Notice of Privacy Practices and client-facing privacy obligations. UP's Privacy Policy does not replace a practice's HIPAA or state-law notices.